OUTREACH-BASED CASE MANAGEMENT | PEOPLE FIRST OF SANTA CRUZ COUNTY

OUTREACH-BASED CASE MANAGEMENT

The Outreach-Based Case Management Program helps those who are experiencing homelessness in Santa Cruz County, pursue permanent housing solutions, access to community health and financial resources, provide housing navigation and supportive services to help individuals and families lead more stable lives. The Outreach-Based Case Management team consists of an Program Manager, Case Managers, and Healthcare Navigators.

Healthcare Navigators focus on
- breaking down the traditional walls of health care, extending beyond hospitals and health care settings into communities,
- introducing a better way to coordinate health care, and
- providing high-need members with in-person care management where they live.

Case Managers focus on providing services that help address members' health-related social needs, help them live healthier lives, and avoid higher, costlier levels of care. These include
- support to secure and maintain housing,
- access to resources to support short term recovery, and
- a variety of other community-based services.

Location

301 Armory Road, Santa Cruz, CA 95065

Hours

Mon 9am - 5pm; Tue 9am - 5pm; Wed 9am - 5pm; Thu 9am - 5pm; Fri 9am - 5pm; Sat 10am - 3pm;

Application process

Call or visit

Fee

No fee

Languages

English, Spanish

Agency info

PEOPLE FIRST OF SANTA CRUZ COUNTY

People First is a homeless services provider in Santa Cruz County dedicated to ensuring housing for all by uniting the community, forming partnerships, inspiring advocacy and providing services.


We regularly update and distribute lists of free services and resources through the County in the form of 4 different Free Guides (Santa Cruz, Watsonville, San Lorenzo Valley, and Veterans).


We launched an Outreach-Based Case Management Program in January which works with homeless and recently housed people throughout the County by meeting them where they're at, literally and metaphorically.


This past winter was our second season of running Extreme Weather Shelters (EWS) in the County which provided hundreds of people experiencing homelessness with a warm and welcoming place to rest in the evening and spend time during the day.


We're entering our third year of operating an RV Safe Parking Program that includes a stable place for individuals and families to park their RVs 24/7, case management, and housing navigation.