SMALL CLAIMS DIVERSION | CONFLICT RESOLUTION CENTER OF SANTA CRUZ COUNTY

CONFLICT RESOLUTION CENTER OF SANTA CRUZ COUNTY

CRC offers mediation, dispute resolution, training, and restorative justice services. Our programs address conflict at all stages - from prevention to intervention - in our homes, neighborhoods, schools, workplaces, and courts. We work with individuals, groups, schools, nonprofits, businesses, and government agencies. We help resolve conflicts in a safe, confidential, neutral process, assisting clients to reach agreeable solutions to their problems. Our services are affordable and available in English and Spanish - no one turned away for the lack of funds. We have a small staff and a diverse pool of highly trained and skilled volunteers. COMMUNITY MEDIATION Helps people resolve the conflict between family, neighbors, housemates, homeowner associations and more RESTORATIVE JUSTICE Offers victim-offender dialogues, victim-awareness classes, neighborhood courts, parent-teen mediations, re-entry mediations with justice-involved persons, and transformative justice of certain domestic violence cases. HOUSING (aka Landlord/Tenant) MEDIATION Facilitates efficient and free landlord/tenant resolution including pre and post court filing. Issues addressed are evictions, security deposits, rent payments, and much more SMALL CLAIMS COURT MEDIATION Mediates small claims cases at the court or mediates cases before they get to court TRAINING Presents custom and public training on de-escalation, conflict management and resolution, mediation & communication skills WORKPLACE MEDIATION AND TRAINING Promotes respectful communication and cooperative problem solving in the workplace SCHOOL-BASED PROGRAMS Encourages positive discipline and respectful school climate, through restorative practices and conflict resolution education GROUP FACILITATION Promotes effective community dialogue