AMR Santa Cruz (the EMS 911 providers for Santa Cruz County) has launched a new service for patients that call 911 with low acuity complaints where our EMTs and Paramedics are able to reach an ER physician via a tablet or a phone to get patients' concerns resolved without having to go to an ED, saving a costly medical bill from the hospital, reducing ED visits, and allowing for more units to be available for life-threatening emergencies. These physicians are able to prescribe medications as well.